Privacy Policy
Real Body Pilates
Effective Date: February 24th, 2025
At Real Body Pilates, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online, in person, or through our services.
1. Information We Collect
- We may collect the following types of personal information:
- Personal Details: Name, date of birth, contact information (phone number, email, address).
- Health Information: Medical history and physical conditions relevant to Pilates participation (only collected with your consent).
- Payment Information: Credit/debit card details and billing address when processing payments.
- Usage Data: Information on how you interact with our website, booking system, and social media platforms.
- Marketing Preferences: Your preferences for receiving communications about promotions, events, and special offers.
2. How We Collect Information
- We collect your information in the following ways:
- When you sign up for a class, membership, or newsletter.
- When you contact us via email, phone, or social media.
- When you complete health and fitness assessments or waivers.
- When you engage with our website and social media channels.
3. How We Use Your Information
- Your personal information is used to:
- Provide and manage your Pilates sessions, including bookings and payments.
- Ensure your safety by understanding your physical health and limitations.
- Communicate important updates regarding classes, policies, or promotions.
- Improve our services through feedback and usage analytics.
- Comply with legal and regulatory obligations.
4. How We Protect Your Information
- We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems.
- Encrypted payment processing.
- Restricted access to personal data on a need-to-know basis.
5. Sharing Your Information
- We do not sell or rent your personal data. However, we may share information in the following cases:
- With third-party service providers that assist in payment processing, booking management, or marketing (only as necessary and with confidentiality agreements in place).
- When required by law or regulatory authorities.
- If you give explicit consent to share your information for specific purposes.
6. Your Rights and Choices
- You have the right to:
- Access and request a copy of the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Withdraw consent for marketing communications at any time.
- Request the deletion of your personal data, subject to legal or contractual obligations.
- To exercise these rights, please contact us at realbodypilates@gmail.com
7. Cookies and Online Tracking
- Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated to you directly where possible.
9. Contact Us
- If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Real Body Pilates
Email: realbodypilates@gmail.com
Phone: 0488 005 282
Address: 1/21 Barwon Ave Reservoir Vic, 3073
Thank you for trusting Real Body Pilates with your personal information. Your privacy and security are our priority.