Terms and Conditions
Real Body Pilates
Effective Date: February 24th, 2025
Welcome to Real Body Pilates! These Terms and Conditions outline the rules and regulations for using our services, website, and attending our Pilates sessions. By booking a class, purchasing a membership, or using our website, you agree to comply with these terms.
1. General Terms
- Real Body Pilates reserves the right to update these terms at any time.
- Participation in classes is subject to availability and booking confirmation.
- All clients must complete a health waiver before attending their first class.
- By participating in any class, you acknowledge that you do so at your own risk.
2. Bookings and Cancellations
- Class bookings can be made via our website or booking platform.
- Cancellations or rescheduling must be made at least 12 hours before the class start time.
- Late cancellations or no-shows may result in a forfeited session or fee.
- Real Body Pilates reserves the right to cancel classes due to unforeseen circumstances, with reasonable efforts to provide notice.
3. Payments and Refunds
- Payment for classes, memberships, or packages must be made in full before attending a session.
- Refunds are not provided for missed classes, late cancellations, or unused memberships.
- In special circumstances (e.g., medical conditions), Real Body Pilates may, at its discretion, offer account credits or extensions.
4. Health and Safety
- Clients must inform instructors of any medical conditions, injuries, or pregnancies before participating in classes.
- If deemed unsafe for a client to participate, instructors may recommend modifications or alternative sessions.
- Proper attire and clean socks must be worn during sessions to maintain hygiene and safety.
5. Memberships and Packages
- Memberships and class packages are non-transferable and non-refundable.
- Packages and memberships have expiration dates and must be used within the validity period.
- Memberships may be placed on hold in cases of illness or injury, with appropriate documentation.
6. Conduct and Etiquette
- Clients must arrive on time for sessions; late arrivals may not be admitted.
- Mobile phones must be set to silent mode during classes.
- Disruptive or inappropriate behavior will not be tolerated and may result in suspension or termination of membership.
7. Liability Waiver
- Real Body Pilates and its instructors are not liable for any personal injury, loss, or damage incurred during sessions.
- Clients participate at their own risk and should consult a medical professional before beginning any fitness program.
- By attending classes, clients release Real Body Pilates from any claims related to injury or loss.
8. Privacy and Data Protection
- Personal data collected is handled in accordance with our Privacy Policy.
- We do not share or sell personal information to third parties without consent.
- By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.
9. Changes to These Terms
- Real Body Pilates reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
10. Contact Us
- If you have any questions about these Terms and Conditions, please contact us at:
Real Body Pilates
Email: realbodypilates@gmail.com
Phone: 0488 005 282
Address: 1/21 Barwon Ave Reservoir, Vic, 3073
By engaging with Real Body Pilates, you acknowledge and agree to these Terms and Conditions. We appreciate your commitment to your health and fitness journey!